What Our Customers Say

 “I would like to express my gratitude to Charles J. Sellers & Company for being so helpful and caring at a very difficult time in our family’s life. Both my parents had been hospitalized back-to-back and my father had just died after his recent hospitalization; I was grief-stricken and completely overwhelmed at the thought of completing paperwork for both my parents’ hospitalizations. The staff (especially Norma and Agnes), simplified and explained the process and treated me with such personal understanding, kindness and care that I felt like the burdens of the world were lifted from my shoulders.  Through their words and actions, they showed genuine concern for my mother's health and sadness at my father's passing.

Charles J. Sellers & Company is the rare organization that still considers its clients to be members of its family, treating them with great respect and kindness.  I would recommend this insurance company to anyone who is feeling alienated by how insurance companies are being run today and who crave staff members who truly offer knowledge, understanding, respect and care for the individuals who are their clients.  From my heart, thank you.”

SB, Ph.D., Physician's Daughter

August 2015

 

Physicians

Attorneys

County of Erie/City of Buffalo Employee


Physician Customers  -  Top

 

"My surgeon father was diagnosed with a bad medical disability when I turned 10.  He had the foresight to get disability insurance through Sellers, possibly one of the best decisions he made.  Over the past 25 years, the funds from his insurance gave us the ability to maintain a dignified quality of life.  Over the years, Sellers has been unparalleled in their service and compassion.  I can't thank them enough, and intend to use them for many years to come."

 

VK, Physician’s Son

 

 

"Recently I have had to use your disability insurance. The process was smooth and swift - the personnel were responsive and caring."

AF, New York, NY


"I also have disability policies with some other companies, and I would like to emphasize that the caring and consideration afforded me by the Sellers Agency was markedly better."

SB, Brightwaters, NY


I was treated quickly compassionately and appropriately during my recent disability. I would recommend the Charles Sellers Group to my colleagues.”

HM, Lowville, NY


"I will never forget such service in a moment of need. God bless you and your staff."

RJ, Forest Hills, NY

 


Attorney Customers  -  Top

"…we need to have relationships with people who we can trust to assist us with our insurance. Sellers and Company continues to fill this role most admirably."

AVP, Snyder, NY


"I cannot believe the immediate response I received to my claim. Today, just two days later, I received a check for the disability coverage."

VC, Buffalo, NY


"…very comforting at such a difficult time to know you have such reliable people working for you and with you."

JS, Buffalo, NY


"It is already very easy…you are extremely responsive."

JI, Bronxville, NY

 


 
Civil Service Customers  -  Top

"I had to use the Benefits once, and Your Company is unreal! The best experience I've ever had!…You people are there before and after!!"

GN, Corfu, NY


"I suffered a hand injury in June, your service and speed of processing was very very good. Well done!"

GW, Blasdell, NY


"Over the years, I have had to use my disability insurance for various reasons. The employees have always been MOST courteous, efficient and helpful. AND THEY HAVE ALWAYS BEEN EMPATHETIC AND KIND. In today's fast paced world of computers, where one begins to feel like one is only a number on a screen, and you are told time and again, "THERE IS NOTHING WE CAN DO", it is refreshing to deal with the people at Seller's. They treat you like a human being."

LH, Buffalo, NY


"Just a note to say thank you for your help in my recent disability. You have made the process one less thing I have to worry about. Thanks again."

SH, Buffalo, NY

 
  • "Recently I have had to use your disability insurance. The process was smooth and swift - the personnel were responsive and caring."

    AF, Physician, New York, NY

  • "I also have disability policies with some other companies, and I would like to emphasize that the caring and consideration afforded me by the Sellers Agency was markedly better."

    SB, Physician, Brightwaters, NY

  • "I had to use the Benefits once, and Your Company is unreal! The best experience I've ever had!…You people are there before and after!!"

    GN, Civil Service Employee, Corfu, NY

  • You are very efficient, courteous, and pleasant to deal with. Don’t change!”

    SM, Physician, New York, NY

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