Mission Statement

Charles J. Sellers & Co., Inc. was established in 1920 as an Independent Insurance Agency.  Charles J. Sellers & Co. has the following purpose:

To provide our Customers with the best products available and, at the same time, provide our Customers with the same quality of service we, ourselves, would expect to receive.

Our customers are always first

  • Sellers & Co. policy is to provide our Customers with knowledgeable and friendly service.
  • Sellers & Co. policy is to place insurance coverage using the best available product and Insurance Company for our Customers’ individual circumstances, considering both quality and net cost.
  • Sellers & Co. policy is to be honest and fair in all that we say and do for our Customers and for the Insurance Companies we represent.  New York State laws against rebating, misrepresentation and misleading comparisons are strictly observed by Sellers & Co.
  • Sellers & Co. policy is to respect our Customers’ trust in us.  Sellers & Co.’s Customer information is held in confidence and only released to anyone other than the Customer by specific written authorization.
  • Sellers & Co. policy is to take time out to listen to the needs and concerns of our Customers.
  • Sellers & Co. policy is to continuously improve our skills and add to our knowledge by training and study.
  • Sellers & Co. policy is to maintain our high business standards.  To accomplish this, we seek to associate with the best employees we can, and to provide them with fair compensation and benefits, and the training, technical tools and products needed for successful Customer insurance services.
 
  • "Recently I have had to use your disability insurance. The process was smooth and swift - the personnel were responsive and caring."

    AF, Physician, New York, NY

  • "I also have disability policies with some other companies, and I would like to emphasize that the caring and consideration afforded me by the Sellers Agency was markedly better."

    SB, Physician, Brightwaters, NY

  • "I had to use the Benefits once, and Your Company is unreal! The best experience I've ever had!…You people are there before and after!!"

    GN, Civil Service Employee, Corfu, NY

  • You are very efficient, courteous, and pleasant to deal with. Don’t change!”

    SM, Physician, New York, NY

cjs service 2015

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